Refund

You can choose to receive your refund back to the original payment method.

You have the right to cancel the contract within 14 days. The cancellation period will expire after 14 days counting from the arrival date. The products should be returned in an unused state and in perfect condition. Any failure to return the original box in proper condition will entitle VALIA GABRIEL to withhold the corresponding value from such refund.

If your order has been sent within the EU, all sales taxes will be refunded except shipping costs. Outside the EU, customs duties, sales taxes and shipping costs are non-refundable through VALIA GABRIEL Outside EU, return shipping costs will be borne by the client. If the product meets the quality control, VALIA GABRIEL will procced with refund. Please note that refunds can take up to 10 working days to show on your account due to varying processing times between payment providers.